Step 1: Check that you have loaded your airtime to one of these 4 networks: Cell C, Vodacom, MTN, or Telkom.
If you have loaded to any other network, for example, Telkom Landlines, FNB, Virgin Mobile, or 8ta, the voucher will not work.
Step 2 – Make sure that you did no deductions were made by your network, or that you have any subscriptions deduction from your airtime.
If so, please contact your network provider.
Step 3 – If none of the above solved your issue, please contact our Support Center on 0870770990 or via WhatsApp at 0664949032.