Purpose of Role: The Fraud Team Lead is responsible for overseeing the daily operations of Shop2Shop's fraud team. This role ensures the effective monitoring, analysis, and investigation of potential fraud cases while providing guidance and support to the team. [...]

Purpose of Role: As a Customer Care Champion, your role is to provide exceptional customer service to every customer interaction. You will be responsible for answering inbound calls, responding to emails, and resolving customer issues with a positive and [...]

Purpose of Role: The purpose of this role is to drive the success and growth of the company by effectively managing and expanding the customer base. The individual in this position will play a crucial role in achieving various [...]

Purpose of Role: The Customer Care Support Agent (Inbound & Outbound) will be the liaison between Shop2Shop and its current and potential customers,  taking and making calls, replying to e-mails; WhatsApp, and other platforms, accepting ownership for effectively solving [...]