Regional Partner Manager

About Shop2Shop

The ability to make a payment quickly and at a low cost is an underestimated bedrock of our economy in South Africa. Payments are the financial lifeline of every business and individual. We are on a mission to help entrepreneurs participate and prosper in the digital economy by solving their payments challenges.

When you join Shop2Shop, you join a team of people driven by a shared purpose for why we do what we do every day. The experience of collaboration across teams will be unrivalled. The feeling of belonging to a talented team of people will make this your last career stop. You will find a stimulating and challenging smorgasbord of problems to solve with the aim of supporting entrepreneurs in South Africa.

Purpose of Role

As a Regional Partner Manager, you will play a pivotal role in the success of Shop2Shop by overseeing and optimizing the performance of our resellers, agents, and sub-agents within your designated region. You will be responsible for monitoring key performance metrics, working with the Head of Partner Management to design strategies that enhance partner performance, fostering strong relationships, and driving co-marketing and business development
initiatives.

Location:
Gauteng, covering Gauteng, North West, Mpumalanga & Limpopo

Key Responsibilities

  • Monitoring Partner Performance
    • Track and analyze partner performance metrics, including shop close rate, device activation rate, usage trends, and KYC improvements.
    • Identify underperforming clients and develop plans for improvement.
    • Evaluate sub-agent performance and provide guidance for enhancement.
  • Performance Maximization Strategies
    • Design and implement performance improvement strategies for partners, including resellers, agents, and sub-agents.
    • Conduct client sales visits, training sessions, and onboarding processes to enhance partner capabilities.
    • Promote Shop2Shop’s branding and awareness among partners.
    • Support the rollout of new products to partners.
  • Interface and Relationship Management
    • Serve as the primary interface between Shop2Shop and partners (agents, resellers, and sub-agents).
    • Develop and maintain strong relationships with partners to foster collaboration and alignment.
  • Co-Marketing Opportunities
    • Collaborate with the marketing team to create co-branded marketing materials for partners.
    • Organize joint marketing campaigns or events to increase brand visibility and generate leads.
    • Establish lead sharing programs to incentivize partners and achieve gold partner status.
  • Business Development Assistance
    • Provide guidance to partners in building business plans and setting sales targets.
    • Assist partners with market and competitor analysis, identifying customer segments, and accessing relevant data and reports.
    • Collaborate on strategic initiatives and partnership growth plans.
  • Sales and Marketing Training
    • Conduct training sessions for partners on sales techniques and strategies specific to Shop2Shop products and services.
    • Educate partners on the use of Georep and provide market analysis insights.
    • Ensure partners have a deep understanding of target customer segments.

Core Competencies

  • Strong analytical and data-driven decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of Fintech products and services preferred.
  • Proficiency in data analysis tools and reporting.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent time management and organisational skills.

Skills and Experience Required

  • Proven experience in partner management, business development, or sales, with a focus on the financial services industry.
  • 5-10 years of relevant work experience.
  • Exceptional relationship-building skills.
  • Analytical mindset with attention to detail.
  • Strategic thinking and problem-solving capabilities.
  • Strong project management and organizational skills.
  • Proficient in Microsoft Office Suite.

Additional Requirements

  • Remote role, field based.
  • Stable Wi-Fi connection and suitable work environment.
  • Based in Gauteng and responsible for managing partners across Gauteng, North West, Mpumalanga, and Limpopo.

Click here to apply.