About Shop2Shop
The ability to make a payment quickly and at a low cost is an underestimated bedrock of our economy in South Africa. Payments are the financial lifeline of every business and individual. We are on a mission to help entrepreneurs participate and prosper in the digital economy by solving their payment challenges.
When you join Shop2Shop, you join a team of people driven by a shared purpose for what we do every day. The experience of collaboration across teams will be unrivalled. The feeling of belonging to a talented team of people will make this your last career stop. You will find a stimulating and challenging smorgasbord of problems to solve with the aim of supporting entrepreneurs in South Africa.
Purpose of Role:
The Procurement & Marketing Operations Officer plays a pivotal role in ensuring the smooth execution of marketing campaigns and operations. You will manage procurement for marketing goods and services, including vendor sourcing, contracting, and delivery tracking. In addition, you will provide essential support to the marketing team by coordinating administrative processes, tracking budgets, assisting with project timelines, and managing approvals. Your work ensures that the marketing team runs efficiently, maintains compliance, and delivers on-time, on-brand campaigns.
You’ll Thrive Here If…
- You roll up your sleeves and get things done — you don’t wait to be told, you anticipate.
- You bring structure to creative chaos and keep track of many moving parts.
- You have excellent relationship management skills and can keep suppliers and internal teams aligned.
- You take ownership of the details and follow through without needing to be micromanaged.
- You have a love for process, but flexibility when needed.
- You are energised by working in a fast-moving, collaborative environment and are always thinking of ways to do things smarter.
What You’ll do…
Procurement & Supplier Management
- Source, evaluate, and manage vendors for marketing goods and services (e.g. merchandise, print, production, media).
- Manage the full procurement process from request to delivery, including quoting, PO creation, and approvals.
- Negotiate pricing, contracts, and service levels with suppliers to ensure value for money.
Marketing Admin & Coordination
- Provide administrative support to the marketing team across campaigns, events, and rollouts.
- Maintain supplier databases, procurement records, and ensure compliance with internal processes.
- Coordinate logistics for events, production, and delivery of materials, ensuring deadlines and quality standards are met.
Budget & Spend Tracking
- Work with the marketing team to track and reconcile campaign and project budgets.
- Identify opportunities for cost optimisation and report on spend performance and supplier efficiency.
Compliance & SLA Oversight
- Ensure procurement and supplier management aligns with internal policies and legislative requirements.
- Monitor delivery against agreed SLAs and escalate issues when needed.
Professional and Self-Development:
- Actively participate in monthly KPI meetings and one-on-one sessions to track progress and align on performance goals.
- Take part in bi-annual performance reviews with the Head of Department to evaluate achievements and identify areas for growth.
- Complete all required training courses to continuously develop skills and stay updated with industry best practices.
Core Competencies
- Attention to Detail – You spot errors, follow through on tasks meticulously, and keep documentation in check.
- Creative Thinking – You generate fresh, relevant ideas for product campaigns and find smart ways to reach our audience.
- Interpersonal Skills – You build trust and collaborate well with people from different teams and backgrounds.
- Multi-Tasking Ability – You juggle multiple campaigns and requests, keeping calm under pressure.
- Independent and Collaborative Working – You take initiative but also know when and how to collaborate to get things done.
- Ability to Simplify Complexity – You can unpack complexity and explain technical ideas or processes in a way that makes sense to non-technical audiences.
Experience & Qualifications
- 3+ years’ experience in procurement or marketing coordination (ideally both)
- Experience working with vendors in a marketing context (e.g. merchandise, events, print)
- Matric/Grade 12 (Essential)
- Diploma or degree in Marketing, Business Administration, Procurement or related field (Desirable)
Skills & Knowledge
- Strong procurement and negotiation skills
- Understanding of supplier contracts and SLA management
- Excellent coordination and administrative skills
- Budget tracking and cost control proficiency
- Proficiency in MS Office and procurement processes
- Strong communication and interpersonal skills
- Proficiency in ClickUp or similar task and workflow management tools
Growth Mindset
At Shop2Shop, we believe growth is part of the job — not just for the company, but for every individual. In this role, you are expected to:
- Embrace continuous learning and stay curious about your craft
- Seek feedback and reflect on both successes and setbacks
- Set personal development goals and take ownership of your growth
- Support others in their growth journeys through knowledge sharing and collaboration
- Stay open to change and adapt quickly in a fast-paced environment
Other requirements
- Willingness to travel occasionally to other office locations, customer sites, or partner meetings as needed.
- Eligible for hybrid work, provided a suitable work-from-home setup is in place, including uninterrupted connectivity and a professional environment.
Send applications to [email protected]
