Easyload Voucher end-user terms and conditions

Easyload Voucher end-user terms and conditions 

  1. Shop2Shop Proprietary Limited (Registration No. 2005/034270/07) manufactures, distributes and owns the Easyload Voucher (the “Voucher”). 
  2. These terms and conditions and the privacy policy govern your relationship with us (together referred to as the “Terms and Conditions”). By purchasing a Voucher or redeeming a Voucher, you agree to and accept our Terms and Conditions. If you do not agree and accept, please do not purchase or redeem a Voucher. 
  3. The Vouchers are sold at approved Shop2Shop reseller sites. 
  4. The Voucher can only be used for redemption into approved Shop2Shop partners. 
  5. The end-user may redeem a Voucher by following the instructions on the Voucher. 
  6. We do not guarantee a turnaround time for a Voucher to complete a recharge or redemption. 
  7. The redemption of a Voucher shall be final, irrevocable and cannot be reversed. 
  8. The Voucher cannot be exchanged for cash and no credit balance will be given to the end-user. 
  9. Vouchers are non-refundable. 
  10. Each Voucher will be redeemable for only up to 36 (thirty-six) months after the purchase date and it is only redeemable for said period. The expiry date cannot be extended. Any credit balance at the expiration of the 36 months will be forfeited. 
  11. To prevent fraud, the deemed notification time for duplicate recharge attempts (with the same rand amounts), made within 24 (twenty-four) hours of each other, will be when we become aware of such attempts. 
  12. You can only redeem the full-face value of your Voucher.  
  13. Partners who accept the Voucher as a method of payment method or method to top up their wallets, and participating retailers who sell the Vouchers may change from time to time without notice to you. 
  14. The Voucher is a bearer document, and if it is lost or if the voucher is damaged, the Voucher is gone and cannot be replaced. 
  15. It is important to note that any person who has access to the end-user’s cell phone or SIM card may have access to the Voucher and Shop2Shop or its supplier will not be responsible for any loss incurred. If the end-user’s cell phone is lost or stolen, the end-user must immediately notify Shop2Shop to block the Voucher in order to prevent any losses. 
  16. Standard rates apply for USSD. Only rand amounts (not cent amounts) will be processed or considered in any dispute. 
  17. When using the Voucher, the end-user shall not breach any applicable laws and shall use the Voucher only for lawful purposes. We reserve the right to revoke/suspend or deny use of any Voucher immediately, without prejudice to any of our other rights in law where we have reason to believe that the Voucher is been or likely to be misused, we suspect any illegal use of the Voucher, false or inaccurate information was provided by the end-user, we are required by law to do so, the end-user is in breach of any of these terms and/or we need to protect our interests or that of a third party. 
  18. If the Voucher is defective, or if, despite having redeemed the Voucher, the end-user is unable to access or use the Voucher, the end-user must contact us via Whatsapp at WhatsApp +27 66 494 9032 and we will assist you as far as reasonably possible, where possible, issuing you a replacement Voucher. Despite assisting you in this way, we will not be liable in any way for ensuring or warranting that the Voucher will work. 
  19. As soon as you have purchased the Voucher from us, all risk in the Voucher passes to you. 
  20. We will not be liable for any claims, loss or damage resulting from claims that the Vouchers are defective and we accept no responsibility for the quality, reliability, safety, function, sustainability or otherwise of a Voucher purchased from us. 
  21. The Voucher is sold on an “as is” and “as available” basis. You expressly agree that your use of the Voucher is entirely at your own risk. We do not guarantee or warrant that the Voucher will always be available, be free from any defects, be useable or be durable for a reasonable period of time, or suitable for a particular purpose. 
  22. You hereby indemnify us against any loss suffered by you, including loss or damage, whether direct or consequential, or claims instituted against us by any person by virtue of your use of the Vouchers, or the by virtue of the use of the Voucher. 
  23. We are entitled to change the Terms and Conditions at any time. Your continued purchase or redemption of a Voucher means that you have accepted such changes.